Privacy Policy

Effective Date: 22 August 2025

Bolo India ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our mobile application (the “Bolo App”).

1. Information We Collect

We may collect the following categories of personal data when you use the Bolo App:

• Personal details (such as name, email, phone number, and account credentials).
• Device information (IP address, device type, operating system).
• Usage data (interactions, preferences, and crash reports).
• Location data (if you enable GPS-based features).

2. How We Use Your Information

Your data may be used for:

• Providing, operating, and improving our services.
• Personalizing user experience and showing relevant content.
• Ensuring compliance with legal obligations under Indian law, including the DPDP Act 2023.
• Sending important updates, security alerts, and promotional offers (with consent).

3. Data Sharing

We do not sell your data. Your information may be shared with:

• Authorized service providers (for hosting, analytics, and payment processing).
• Government authorities or regulators, if required by law.
• Affiliates and partners, only with your consent.

4. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Your Rights

Under the Digital Personal Data Protection Act, 2023 (India) and international privacy laws such as GDPR, you have the right to:

• Access, correct, and update your personal data.
• Request deletion of your personal data.
• Withdraw consent at any time.
• File complaints with the Data Protection Board of India or your local authority.

6. Data Security

We implement strong technical and organizational security measures to protect your data from unauthorized access, disclosure, or misuse.

7. Children’s Privacy

The Bolo App is not intended for users under the age of 13. If we discover that we have collected personal data of a child without parental consent, we will delete it immediately.

8. Contact Information

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date.

By using the Bolo App, you agree to this Privacy Policy.